Fujitsu Siemens Computers Limited service training covers the following topics.
- Whole system unit and sub-system hardware technologies and construction on our entire Notebook (LIFEBOOK, AMILO), Deskbound (SCENIC, ESPRIMO, CELSIUS, FUTRO, etc.) and Server (PRIMERGY, PRIMEPOWER) products.
- Software components unique to our products such as system component configuration utilities, local and remote diagnostic tools (e.g., BIOS, RAID, ServerView, RemoteView).
- Operating System installation and configuration.
- Server and PC Management tools and utilities (e.g., ServerStart, DeskView).
- Specialist subjects including RAID, Cluster systems, High Availability, Terminals and Workstations.
- How to report and escalate technical problems to us.
- How and where to find technical support information on our web sites and purchase service support documentation.
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