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SolutionContract

PromiseContract
SolutionContract from Fujitsu Siemens Computers offer maintenance & support services for Dynamic Data Center infrastructures. In addition to the classic reactive services they encompass proactive services that identify critical system conditions at an early stage. Thus preventive measures can be taken before serious problems occur. The solution approach behind SolutionContracts also covers additional third party components, for example in storage, which are included in service management. In other words, we handle call acceptance, diagnostics, call forwarding and monitoring the fault elimination.

The SolutionContract is available for the following DDC infrastructures:
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Customer Interaction Center
More information
Data sheet
Glossary
Flyer
Presentations
SolutionContract for BI-A
SolutionContract for BladeFrame
SolutionContract for CentricStor FS
SolutionContract for CentricStor VTA
FlexFrame™ for Oracle RE
FlexFrame™ for SAP®
Technical Appendices
BI-A
BladeFrame
CentricStor FS
CentricStor VTA
FlexFrame™ for Oracle RE
FlexFrame™ for SAP®
Sucess Stories
CeramTec deploys FlexFrame for SAP® for dynamic performance
MÜNCHENER VEREIN plans with FlexFrame™ for SAP®
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