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| | BOOKING TERMS AND CONDITIONS |
These are our standard scheduled course terms and conditions. Exclusive and External courses have additional ones. Please refer to our full Costs definition.
Please use our Booking Form when booking Service Training courses. When making the course booking, the following information is required:
- Course Name
- Course Date(s) & Location
- Name(s) of the Delegate(s) & their E-Mail address
- Payment due
- The signature and details of a Manager authorised to approve the delegate’s attendance.
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A company cheque (including VAT). Please note: all published course fees exclude VAT
Or
Purchase Order.
Fujitsu Siemens Computers Limited must receive written confirmation of the booking with final numbers and names at least one week before commencement of the event.
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The UK Training department must be notified directly (see Contact Us).
Total cancellation of a confirmed booking will be accepted in writing (letter, fax or E-Mail) up to seven days before the start of the event, without charge.
Total cancellation of a confirmed booking six or less days before the start of the event will result in Fujitsu Siemens Computers Limited making a minimum charge of £200 for courses offered free of charge. Events requiring payment will incur the full charge for the course.
Where a confirmed booking continues, three days notice is requested when:
Delegate(s) is replaced by an alternative name
Additional delegates wish to attend (subject to event availability)
Most events have a requirement for a minimum number of delegates. If, through cancellations or insufficient numbers, it is not possible to continue with the event, Fujitsu Siemens Computers Limited will notify all confirmed delegates up to seven days before the start of the event. Any monies paid will be refunded in full.
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If a delegate fails to attend a booked course, this will be treated as a cancellation and the above conditions will apply. Delegates who do not attend the full duration of a course will not be entitled to any refund. |
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Unless otherwise stated, the price does not include the cost of traveling to and from the venue, any transfers, meals and drinks outside the times of the course, overnight hotel accommodation or other additional services. VAT is not included in any of the prices. |
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All course documentation shall be exclusively for the personal use of participants. We reserve all rights, including those of translation, reprinting and duplication of course documentation or parts thereof. No part of the course documentation shall be reproduced in any form without approval – even for the creation of training material – by using electronic systems to process, duplicate, distribute or reproduce it internally or externally. Within the meaning of this provision, course documentation shall include all electronic knowledge-based products and teaching systems passed on to participants on data media, or made available on the intranet and extranet. Software used in the course shall neither be copied nor removed from the course rooms without approval. Floppy disks brought by participants shall under no circumstances be inserted into Fujitsu Siemens Computers computer systems. |
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Completed Booking Forms require approval with a Manager’s signature and should therefore be faxed or posted to UK Training (details are on the form). |
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