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The Innovation Process

The Innovation Office aims to foster an innovative spirit across the company. To speed up the success of our efforts in this area, we have introduced an Innovation Process. It ensures that our employees’ ideas are supported from the initial stages through to realization.

Innovation Intents provide a framework for the submission of ideas, ensuring they match the most urgent IT needs, both today and in the future.
  • Simplifying IT operations by competent service offerings

  • Optimizing data center environments by best-in-class solutions

  • Fascinating customers by ease-of-use and design

  • Saving the planet with Green IT

  • Boosting productivity by mobility solutions and services
We have 50 Innovation Coaches across each of our business areas and regions. When an employee submits an idea to the Innovation Pool – via the company intranet – they also choose one of these coaches to support the idea in its early stages.

Ideas perceived as having the best potential are passed through to the Investment Council, which makes a final decision as to whether they have market viability. At this stage, if successful, the responsibility for the idea moves on to a core, business unit team leader who then oversees development and manufacture.

In nine months, 200 ideas have passed into the Innovation Pool – many of which have been earmarked for further investigation.

We have also introduced an Innovation Award, which rewards employees who have produced outstanding innovations with real business impact. The 2007 winner was Christoph König from our Infrastructure Services division for Auto Immune Systems®.
Learn more about Auto Immune Systems®
Related links
Copenhagen Business School
MIT Sloane School of Management in Boston
University of Aachen
Fraunhofer Gesellschaft
Dixons
Currys